Helpdesk

Radio signal quality 1

• Indicative table of radio signal quality

1st STEPS WITH A SENSOR 12

• How do I start a sensor?
• How to change a sensor battery
• How to install the sensor properly?
• How to open/close a case?
• How to configure your sensor ?

View all 12

PULSE / PULSE ATEX 16

• What type of input should I choose on my meter ?
• To which terminals should I wire me for the impulse?
• To which terminals should I wire me for fraud?
• How do I wire the PULSE if my meter is already connected to a transmitter?
• In which unit does the PULSE count? Does the PULSE count in a specific unit?

View all 16

FTD 15

• What are the prerequisites when using FTD?
• I can't connect the FTD to the IoT Configurator
• Can I update the firmware on my FTD?
• Where can I find the LoRa keys needed to provision FTD on the network?
• Can LoRaWAN keys be modified?

View all 15

REPEATER SIGFOX 16

• My sensor is not repeated, what should I do ?
• Can I send downlinks to my REPEATER to configure it or change its WhiteList?
• Where can I find the ID, the PAC number and the End-product-certificate of my REPEATER?
• Does the REPEATER have to respect the Duty Cycle?
• Do I have to declare my REPEATER on the Sigfox Back-End?

View all 16

IoT configurator 1

• Procedure for exporting/importing an application configuration from one sensor to one or more identical sensors

ANALOG 3

• User Guide ANALOG V1.2.0
• User Guide ANALOG V1.0.1
• User Guide ANALOG WMBUS V2.0.1

ANALOG PWR 3

• User Guide ANALOG PWR / V1.2.0
• User Guide ANALOG PWR / V1.0.1
• User Guide ANALOG PWR WMBUS V2.0.1

COMFORT 3

• Datasheet Comfort
• User Guide COMFORT LoRaWAN + Sigfox V1
• User Guide COMFORT WMBUS V1.0.0

DELTA P 2

• User Guide DELTA P WMBUS V1.0.0
• USER Guide DELTA P LoRa / Sigfox V1

DRY CONTACTS 4

• User Guide DRY CONTACTS / V2
• Datasheet DRY CONATCTS V2
• User Guide DRY CONTACTS / V1.2.0
• User Guide DRY CONTACTS / V1.0.1

FTD868 6

• User Guide FTD LoRaWAN / V1.2.3
• User Guide FIELD TEST DEVICE LoRaWAN- Sigfox / V1.2.2 et V1.1.3
• User Guide FTD / V1.1.2 et V1.1.1
• Up-to-date FW versions - FTD LoRaWAN ARF8123AA
• User Guide FTD LoRaWAN / V2.0.0

View all 6

FTD - US915 / AS923 / RC4 3

• User Guide FTD SIGFOX RC4
• User Guide FTD LoRaWAN US 902-928
• User Guide FTD LoRaWAN AS 923

PULSE / PULSE ATEX 8

• User Guide + TRM PULSE / V4
• Datasheet_PULSE_V4
• User Guide Pulse AS923 / V1
• User Guide Pulse US902-928/ V1
• User Guide + TRM PULSE / PULSE ATEX V3

View all 8

MODBUS 2

• User Guide MODBUS V1.0.1
• User Guide + TRM MODBUS V2.0.0

MODEMS ARF868 LR/LP/ULR/MR 2

• User Guide ARF868 LP/LR/MR/ULR
• Configuration Manager MODEM ARF868 LP/LR/MR/ULR

MOTION 2

• User Guide MOTION WMBUS V1.0.0
• User Guide MOTION LoRAWAN / Sigfox V1

REPEATER SIGOX 2

• User Guide REPEATER SIGFOX
• User Guide REPEATER V1.2.0

TEMP / TEMP 2S 8

• Datasheet_TEMP/TEMP2S_V3_IP68
• User Guide TEMP / TEMP2S V3 IP68
• Datasheet_TEMP/TEMP2S_V3
• User Guide TEMP / TEMP V3
• Datasheet_TEMP/TEMP2S_V2

View all 8

TIC 1

• User Guide TIC / V1.0.1

WATER LEAK CABLE 1

• Quick start guide V1.0.0

PULSE ARF8043 - ARF8046 - ARF8048 2

• Obsolescence notification
• User Guide Pulse / V1

WMBUS RECEIVER / ARF7922BB/BA/BC/CA/EA 0

WMBUS DONGLE / ARF8020 0

WMBUS GATEWAY / ARF8011BA 0

SENSOR ARF8041 - ARF8045 - ARF8047 3

• Obsolescence notification
• USER GUIDE SIGFOX SENSORS
• USER GUIDE LORA SENSORS

ARF09 1

• Product User Guide

ARF17 1

• Product user guide

ARF18 0

ARF30 2

• ARF20 - Analog Quick Start Guide
• ARF20 - Digital 4 Relays Quick Start Guide

ARFx3 PRO 1

• User guide : Version 1.6

ARF50-51 2

• Quick Start : version 1.0
• User Guide ARF50-51 V1.0

ARF52 1

• User guide Bluetooth ARF52

ARF7751 - WMBUS OEM module 1

• Technical Note - Advanced mode

WMBUS REPEATER / ARF7883x / ARF790x 1

• WMBUS REPEATER - DOCUMENTATION

MODEMS ARF868 LR/LP/ULR/MR 1

• Configuration Manager ARF868 LP/LR/MR/ULR

ARF Stand Alone Configuration Manager 2

• Firmware version : V2.2.8
• Firmware version : V2.2.7

OMS Analyser 1

• Software version: V02.01.03

Repeater Sigfox 1

• Mobile Application

AMR Remote Configurator 1

• Software version : V01.06.01