I can't connect the FTD to the IoT Configurator

Modified on Mon, 18 May 2020 at 05:07 PM

If you are unable to connect your FTD to the IoT Configurator, it is necessary to check :

  • Firmware versions of your FTD > appear on the screen when the FTD starts up. They may be too old and not supported by the application.

  • Your USB port or the USB cable used. If your PC's device manager does not recognize the FTD, try changing the USB port first and also check that you have a micro-USB cable that allows data transmission (OTG).

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