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FAQ
1st STEPS WITH A SENSOR
12
How do I start a sensor?
How to change a sensor battery
How to install the sensor properly?
How to open/close a case?
How to configure your sensor ?
View all 12
PULSE / PULSE ATEX
16
What type of input should I choose on my meter ?
To which terminals should I wire me for the impulse?
To which terminals should I wire me for fraud?
How do I wire the PULSE if my meter is already connected to a transmitter?
In which unit does the PULSE count? Does the PULSE count in a specific unit?
View all 16
FTD
15
What are the prerequisites when using FTD?
I can't connect the FTD to the IoT Configurator
Can I update the firmware on my FTD?
Where can I find the LoRa keys needed to provision FTD on the network?
Can LoRaWAN keys be modified?
View all 15
REPEATER SIGFOX
16
My sensor is not repeated, what should I do ?
Can I send downlinks to my REPEATER to configure it or change its WhiteList?
Where can I find the ID, the PAC number and the End-product-certificate of my REPEATER?
Does the REPEATER have to respect the Duty Cycle?
Do I have to declare my REPEATER on the Sigfox Back-End?
View all 16