Join Request (JR) loops without receiving a Join Accept (JA) : Helpdesk

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Join Request (JR) loops without receiving a Join Accept (JA) Print

Modified on: Mon, 18 May, 2020 at 5:11 PM

If after powering up the LoRaWAN FTD, the Join Request (JR) is looped without receiving a Join Accept (JA) from the network, you need to :

ensure that you have correctly provisioned/declared* the FTD on the network to be qualified (operator backend or gateway),
check the accuracy of the LoRa keys entered when provisioning the FTD,
make sure you are under network coverage (consult the operator sites on network coverage if public network operated or test near the Gateway if private network operated).

* To know how to declare a product on an operator backend refer to the corresponding question in the "First steps with a sensor" section of the FAQ.

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